For most of us, “AI in business” meant one of two things: a chatbot that answered customer queries with pre-scripted flair, or a rules-based automation script quietly reconciling spreadsheets in the background. Both were useful. Neither was intelligent in any meaningful sense. They waited for instructions, executed a narrow task, and stopped. https://medium.com/@phdchamber77/agentic-ai-in-business-beyond-chatbots-and-automation-49804357ed49?sharedUserId=phdchamber77